Job title: Head of Ops - Lifts & Escalator Services/Solutions
Job type: Permanent
Emp type: Full-time
Industry: Technology (Sub industry specific)
Functional Expertise: Executive Management
Location: Hong Kong
Job published: 06/03/2025
Job ID: 31707

Job Description

OUR CLIENT

We have been retained by leading PropTech start-up - WeMaintain, who are on a mission to disrupt the Lifts & Escalators maintenance industry, leveraging cutting-edge technology and innovation to redefine service delivery and operational efficiency. As the company continues to grow, we are recruiting for a dynamic Head of Operations to drive Operational efficiency and further adoption of technology.

WeMaintain Logo

ROLE MISSION

The Head of Operations will be responsible for leading and optimizing field operations, ensuring seamless integration of digital tools and data-driven decision-making. This role requires a strategic leader who can drive operational excellence, enhance employee safety, and support business growth in a fast-paced environment.

MAIN RESPONSIBILITIES

As a key leader in the Operations team, you will play a pivotal role in shaping and executing operational strategies that align with business goals.

More specifically, in this role, you may work on:

  • Operational Strategy & Leadership: Develop and implement strategic initiatives to enhance operational efficiency and effectiveness.
  • Digital Transformation: Leverage digital tools and data analytics to optimize field operations and decision-making.
  • Process Improvement: Identify opportunities for operational enhancements, ensuring scalability and sustainability.
  • Employee Safety & Compliance: Prioritize workplace safety, ensuring compliance with industry regulations and best practices.
  • Team Leadership: Manage and mentor operational teams, fostering a culture of accountability and continuous improvement.
  • Cross-functional Collaboration: Work closely with other departments to align operations with business objectives.
  • Performance Monitoring: Track key operational metrics, analyze trends, and implement corrective actions as needed.

 

IDEAL TALENT

  • Proven experience in tech-enabled field operations, with a deep understanding of digital tools and data-driven operations.
  • Background in both OEM environments and agile, high-growth companies.
  • Strong leadership and problem-solving skills, with the ability to thrive in a fast-paced setting.
  • Excellent communication and collaboration abilities, with a hands-on approach to managing field teams.
  • Ability to drive operational excellence while ensuring safety and efficiency.

This role is ideal for professionals who excel in dynamic environments and are eager to lead operations in a modern, technology-driven organization

WeLinkTalent | Executive Recruitment

WE LINK THE RIGHT TALENT TO THE RIGHT OPPORTUNITY

 

  • Who are we?

WeLinkTalent is a boutique human capital consultancy firm specialising in the senior-level executive search covering Singapore and Asean. We link skills, personality and potential to the right opportunity to create value and synergies that benefit both parties.

 

  • Why us?

We are a unique name for recruitment, and we provide the "Best in League" Talent from our well-established network. We have a very competitive and transparent system. We engage with you and design a personalised recruitment strategy.

 

We thank you for your interest in this position and regret that only short-listed candidates will be notified.

 

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