Job title: Process & Development Manager
Job type: Permanent
Emp type: Full-time
Industry: Education Management
Location: Singapore
Job published: 05/06/2025
Job ID: 32207

Job Description

CLIENT

Our client is a well-established French company in the Services sector, experiencing significant growth.

MISSION

A leading educational institution is seeking a Process and Development Manager to drive initiatives that enhance educator development and optimize operational functions. This role is instrumental in supporting leadership teams to implement a structured professional growth framework for instructors while overseeing key strategic projects and streamlining administrative processes.

RESPONSIBILITIES 

More specifically, in this role, you may work on:

1. Facilitating Educator Professional Development

  • Assist faculty members in preparing their development portfolios and identifying suitable learning opportunities.
  • Ensure career progression pathways are accessible and actionable.
  • Serve as a point of contact for academic staff, providing guidance on professional development and collaborating with leadership teams to:
  • Monitor educators' progress.
  • Recognize and encourage achievements.
  • Support new instructors with their adaptation.
  • Provide guidance to faculty experiencing challenges.
  • Contribute to the development of training materials and strategies as part of the internal professional learning committee.
  • Lead a dedicated support unit to:
  • Address workplace concerns and potential stress factors.
  • Resolve tensions before they escalate.
  • Facilitate timely interventions when necessary.

2. Project Management & Institutional Development

  • Manage cross-functional initiatives aligned with the organization’s strategic vision (e.g., sustainability, data protection).
  • Develop detailed project plans, track milestones, and oversee implementation.
  • Engage with key stakeholders to ensure collaboration and accountability.
  • Identify potential challenges and implement effective solutions.
  • Facilitate change management efforts, including staff training and communication strategies to ease transitions.

3. Operational Leadership Support

  • Improve and standardize administrative procedures across various departments.
  • Represent leadership teams in non-pedagogical discussions, including operational matters such as procurement, facilities, and compliance.
  • Support budget oversight, including approval workflows and expense tracking.
  • Assist HR teams with candidate pre-selection during recruitment campaigns.

IDEAL TALENT 

Qualifications:

  • Master's degree in Teaching, Education, Organizational Management, or equivalent from an international academic framework.
  • Minimum five years of experience in process optimization, project management, or educator development. Prior experience within an academic environment is required.

Skills:

  • Strong organizational and project management capabilities.
  • Excellent communication and stakeholder management skills.
  • Ability to synthesize and analyze complex information effectively.
  • Skilled in prioritization, multitasking, and meeting deadlines.
  • Proficiency in digital tools, including project management software, data analytics platforms, and office applications (Excel, Google Workspace, etc.).
  • Bilingual proficiency in French and English as the role requires to communicate with the Headquarter located in France.

 

Key Attributes:

  • Solution-Oriented: Identifies challenges and implements actionable improvements.
  • Collaborative: Works effectively within teams and builds strong professional relationships.
  • Detail-Focused & Rigorous: Ensures high-quality standards and thorough execution.
  • Adaptive: Excels in dynamic environments and supports transitions effectively.
  • Strategic Thinker: Aligns operational functions with institutional objectives.
  • Resilient & Diplomatic: Handles complex matters with professionalism and tact.

 

 

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