Job Description
Our Client
Our client is a leading multi-country Facility Management organisation with a strong presence across APAC and the Middle East. Known for their commitment to operational excellence and innovation, they are seeking a visionary and hands-on Head of IT to lead their regional technology strategy and drive digital transformation. This is a unique opportunity to shape the future of technology in a dynamic, resource-conscious environment, working closely with the Regional CEO and a diverse team of IT professionals.
Job Responsibilities
As the Head of IT – APAC & Middle East, you will:
1. Regional Technology Strategy & Digital Transformation
- Define and execute a multi-year technology strategy aligned with business priorities.
- Drive digital transformation across operations, workforce management, finance, HR, and customer-facing services.
- Introduce and scale AI, automation, IoT, and data-driven solutions tailored to Facility Management.
- Modernise enterprise platforms, including ERP, HRIS, CRM, and CAFM/CMMS systems.
2. IT Operating Model Redesign & Governance
- Redesign the regional IT operating model to enhance scalability, efficiency, and service quality.
- Establish robust governance frameworks for architecture standards, vendor management, data governance, and cybersecurity.
- Implement ITIL-based service management and a regional shared services model.
3. Infrastructure, Platforms & Enterprise Systems
- Oversee the regional cloud, network, infrastructure, and applications landscape.
- Ensure systems are standardised, resilient, secure, and cost-optimised.
- Strengthen interoperability and lifecycle management across platforms.
4. Cybersecurity, Risk & Compliance
- Lead the regional cybersecurity strategy and ensure compliance with regulations and global standards.
- Implement data protection, governance, and risk mitigation frameworks.
- Conduct regular cyber maturity and resilience reviews.
5. Financial & Portfolio Management
- Manage IT investment budgets and optimise CAPEX/OPEX allocation.
- Ensure financial transparency, ROI tracking, and disciplined prioritisation of IT initiatives.
6. Talent Leadership & Organisation Development
- Lead, mentor, and develop a diverse IT team across multiple countries.
- Build a regional talent pipeline and foster a culture of collaboration, accountability, and innovation.
- Drive upskilling programmes and strengthen country IT leadership.
Ideal Talent
We are looking for an innovative and entrepreneurial leader with:
- 10+ years of senior IT leadership experience, including 5+ years in a regional Head of IT or equivalent role.
- Proven expertise in digital transformation, enterprise systems modernisation, and operating model redesign.
- Deep technical knowledge in infrastructure, cloud, cybersecurity, enterprise applications, and data management.
- Experience in Facility Management, Hospitality, or Services sectors is strongly preferred.
- A track record of success in decentralised, multi-country environments with lean resources.
- Strong communication and stakeholder management skills across C-level and operational teams.
- A degree in IT, Computer Science, or related field; advanced certifications (CISSP, CISM, ITIL, TOGAF, PMP) are advantageous.
Day-to-Day
- Collaborate with the Regional CEO and senior leadership to align IT strategy with business goals.
- Lead a team of 40 IT professionals across Thailand, India, Indonesia, the Middle East, and Singapore.
- Oversee the modernisation of critical enterprise systems and infrastructure.
- Drive innovation through the adoption of AI, automation, IoT, and data-led solutions.
- Ensure robust governance, cybersecurity, and compliance across the region.
- Manage IT budgets, optimise resources, and track ROI on technology investments.
- Foster a high-performing, collaborative, and innovative IT culture across the region.
Benefits
- Strategic Impact: Direct influence on the digital and operational future of a leading regional organisation.
- Leadership Role: Work closely with the Regional CEO and senior leadership team.
- Transformation Mandate: Lead meaningful change in a dynamic, hands-on environment.
- Career Growth: Build a modern, scalable, and high-performing IT function across APAC & ME.
- Competitive Package: Attractive remuneration and benefits aligned with the seniority of the role.
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