A successful global wine and spirits group.
This position is responsible for the acquisition & retention of HNW clients, with the focus on the brand's prestige products & events associated with them.
Key to this role is working with both internal & external stakeholders, to drive the engagements with HNWI & UHNWI
- Build strong relationships with HNW customers and develop brand preference for Prestige products
- Acquire new HNW customers and nurture the relationship with assigned existing VIP customers
- Develop regular recurring sales and develop opportunities to upsell
- Host local brand events targeting HNWI customers acquisition and retention including running tasting programs, private VIP dinners, presentation of high-end collection items
- In collaboration with marketing brand teams, develop tailor made consumer promotion programs to boost VIP sales
- Support the organization of VIP events in Singapore (branded private dinners for example).
- Develop strong partnerships with relevant external stakeholders that will enable acquisition and retention of HNW customers
- Engage identified relevant luxury companies to build cross collaboration events and database acquisition / swapping
- Identify and engage with relevant gate-keepers enabling access to HNW customers.
- Enrich the knowledge and provide insights into HNW customers
- Collect Personally Identifiable Information on VIP customers in respect of PDPA regulation enabling to store database and improve the management of the VIP customers
- Identify, report and propose counter-measures to competitors’ activities
- Strong Focus on selling the Ultra-Rare & Collectible items, and the Prestige Cognac Whisky portfolio to HNWI and UHNWI.
- Degree holder with formal business qualifications or equivalent
- Computer literate Proficient in Excel and PowerPoint
- Excellent presentation, communication and negotiation skills in formal and casual settings
- Proven sales achievements of high-value items with HNWI and UHWNI in Singapore
- Experience in luxury or hospitality industry and understanding of luxury industry is a plus
- Prior experience in selling to clients from China, Hong Kong or Taiwan would be essential
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