Job title: Project Director Order Management Software Retail
Job type: Permanent
Emp type: Full-time
Industry: Logistics and Supply Chain
Expertise: Supply Chain Management
Location: HQ SG
Job published: 05/05/2021
Job ID: 30094

Job Description

OUR CLIENT

Our client is a fast-growing IT consultancy. A Retail global player is looking for a Project Director OMS (Order Management System) ( Digital Commerce.

ROLE MISSION 

The mission is 100% focused on creating AI-native solutions to help the world's leading insurers deliver fantastic customer experiences while winning the fight against fraud.

KEY RESPONSIBILITIES 

  • Manage specific clients (e-commerce, omnichannel, retail), advise them, and assist in preparing implementation budgets and timelines for their projects and maintenance & support needs.
  • Support and overview the implementation of projects from proposal to delivery
  • Supervise several project teams, and manage several Business Analysts
  • Define project schedules and activities based on appropriate project implementation methodology (scrum or hybrid, in general)
  • Understand the context, the retail constraints and propose the best solutions to meet the requirements.
  • Identify potential project risks and its implication to the organisation and recommend mitigating measures
  • Prepare, lead and ensure follow up of project and steering committees (dashboards, reports, action plan, timeline, budget follow up)
  • Coordinate releases and post-Go-Live materials (e.g. training documentation, training sessions)
  • Organise the handover of a project to the support team and manage the support team when needed
  • Establish the appropriate project organisation structure
  • Communicate the plan to engage and set expectations of stakeholders
  • Manage and follow tasks and documentation related to quality, security, compliance, 3rd party management
  • Establish the appropriate project organisation structure and define the change management and communication plan to engage and set expectations of stakeholders

IDEAL TALENT 

  • Must have 15+ years of experience in Digital and 8 years in retail / OMS / digital commerce
  • Bachelor's Degree or equivalent diploma
  • Good tertiary qualifications in Management or Engineering with a strong IT affinity/background
  • Previous experience in digital commerce, supply chain, WMS and order management systems
  • Have good knowledge of the e-commerce and omnichannel technologies to make adequate design decisions and propose solutions to requirements based on industry & technology best practices
  • Project Management and Team Management experience
  • Scrum PSPO or PSM certification is a plus
  • Project Management certifications (Prince, PMI…) are nice to have
  • Experience in working in a complex environment and with a distributed team
  • Excellent communication skills with customers, team and stakeholders
  • Independent, creative and reliable
  • Focused and detail-oriented
  • Able to work both in a fast-paced and demanding environment
  • Customer focus mindset

 

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